FAQs
Is there an expected guide as to the process?
Generally speaking, every case is different and for some people they might have no further outbreaks or cold sores from the start. As this is not a suppressive therapy we can still see symptoms showing up in during the process but more so in the earlier months prior to the virus being eliminated. For others with a more severe infection the expectation is that the turnaround with symptoms is from the 3rd month. From that point, there should be a reduction in the severity and duration of any outbreaks so that by the 6th month they have in most cases subsided.
This information and guide varies from one person to the next. Every person has different rates of infection and either HSV 1 or HSV 2 oral or genital, the length of time a person has had the virus all vary the symptoms a person may have. It is not uncommon for people to still have reoccurring outbreaks up to the 4th and 5th months but they should become more mild and then the pattern of outbreaks stops and they are clear usually at the 5 – 6 month point. This process is dependent though on the severity of the infection, the frequency of outbreaks and the degree of how well entrenched the virus is.
The combination will not re-activate or stimulate the virus. In the early stages of the treatment, in around 10% of those people with a higher viral load may experience a response, which can present as red bumps, a mild rash or what appears to be an outbreak. This is not uncommon, as it is actually a good sign that the treatment is detoxifying the virus from the body by causing an influx of dead cells to be expelled. This reaction is called a Jarisch-Herxheimer Reaction; the immune system releases an inflammatory response, causing a rise in symptoms in the area in which the bacteria or virus are being eliminated from. This treatment is not designed to suppress the virus but rather eliminate it and so this cleansing process is a good indicator. This response again only occurs in 10% of those with a higher viral infection and passes within 1 – 2 weeks.
In terms of secondary herpes related symptoms like pain and other health issues again this varies. People report that the secondary symptoms do subside in the first month but sometimes they can reoccur but are more mild in nature between the 3-5 month point and then disappear altogether as the virus is eliminated.
There can still be minor clearing reactions like a rash, bumps or redness for a couple of months even post treatment after the virus is eliminated but this dissipates not long after. To expand on this explanation as to this mild redness, small bumps or rashes even post treatment and once the blood tests even verify that the person is negative. The Medical Panel saw this in around 10 – 20% of cases in the trials, it appears to be an automatic response by the body, especially where the person suffered from severe and frequent outbreaks prior to commencing the treatment.
The Medical staff explain that despite the herpes viral cells being either completely eliminated or well on the way to being completely eliminated the body still emits signals that it should have a reaction based on the previous pattern of infection. Not enough is known about this process but the DNA imprinting the herpes virus causes on the nervous system that would previously result in an outbreak due to stress or a low immune system still occurs but in a more lesser degree. This pattern though ceases within a few months post treatment and so no more rashes or redness happens.
The expectation is that for the more challenging cases the turnaround with symptoms is from the 3rd month. From that point there should be a gradual reduction in the severity and duration of any outbreaks so that by the 6th month they have in most cases completely subsided.
What are the directions?
In terms of the directions Synergy advises that for the first 1 – 4 weeks to commence on a single capsule of each of the 5 ingredients. Then usually for those with outbreaks or cold sores that occur more than twice a year it’s best to double the dosage to 2 capsules of each of the 5 ingredients for a month to boost the treatment maximize the immune systems function. This is providing you do not have an auto immune disease. There are no additional side effects with the higher dose.
By having the higher 2 capsules of each is maximizes the immune system, boosting the capacity for the T Cells and Macrophages that target the virus to be produced. However, by increasing the dose it does not reduce the overall time frame as there can still be residual cells present in the body towards the later stages that the full duration covers. We normally assess how long a person might need to be on the higher dosage by how frequently they have symptoms.
With the single dose of all 5 ingredients (5 capsules) it is possible to take all 5 in the morning or 3 in the morning, for example Rhodiola, Astragalus and Tribulus and the other 2 being Lysine and the Enhanced Amino Formula at night. Always make sure the capsules are taken with food, preferably a meal either directly after or just before. Having some ingredients in the morning and some at night will not reduce the effectiveness but it is advisable to take the Rhodiola and Tribulus together as they work in close combination.
The same applies when taking the 2 capsules of each ingredient. They can be taken all be taken in the morning with food or 5 in the morning and 5 later in the day but it is advised not to have the plant based ingredients (Rhodiola, Tribulus, Astragalus) in the evening in case they interfere with sleep.
Can I take Antiviral Medication as well?
During the process you can take antivirals if an outbreak or cold sore is concerning you. Antivirals do not interfere with the treatment directly and can be taken alongside the combination. However, they do mask the symptoms, which is why it is important in the later stages to be able to monitor the progress and what other factors could be triggering an outbreak or cold sore so those foods or triggers for example can be avoided. With antivirals we would generally suggest keeping on the antiviral medication for 1 month if you are currently taking them and then ceasing after that.
Further information;
There are two opinions on the use of Valtrex/Famciclovir/acyclovir (antiviral medication); if you were recently infected it’s best to commence on Synergy’s treatment and also consider taking Valtrex too as this helps initially. In terms of antiviral medications such as Valtrex/Aciclovir because it reduces the ability of the herpes cells to reproduce, it limits the degree of cells in the body. So it has been shown in the research conducted that those that were recently infected and took an antiviral were able to eliminate the herpes faster with this treatment than those who did not take antivirals. It is completely safe to take both Valtrex and Synergy’s treatment at the same time.
The other opinion that if you have had the herpes virus for some time then taking Valtrex will suppress the virus. This can slightly restrict Synergy’s treatment from being able to draw out the herpes cells. We apply Lysine in small amounts to deprive the virus of arginine and this causes it to become more pronounced so the immune system can then recognize the virus. So it does depend on your individual circumstances and also how severe your current symptoms are now. If you are already taking some form of antiviral medication then you may want to continue with it for the first month then look to cease the antiviral medication after the first month so that certain triggers and factors which may be supporting the virus are identified.
Do I need to follow any certain diet?
In terms of diet it is advisable to limit the major trigger foods and those foods highest in arginine. The main foods that have been found to trigger outbreaks/cold sores and are linked to stimulating and supporting viral activity are;
Grains, Hazel Nuts, Brazil Nuts, Peanuts, Walnuts, Almonds, Cocoa powder, Peanut butter, Sesame seeds, Cashews, Coffee, Carob Powder, Oatmeal rolled, Raisins, Chocolate, Gelatin, Wheatgerm, Pineapples, Oranges, Mandarins, Onions, Soybeans, Pistachios, Squash, Puffed Oats, Chestnuts, Dates, Pumpkin seeds, Macadamia Nuts, Popcorn, Strawberries, Grapes, Grape juice, Turkey.
In addition to this for the fruits it’s grapes, raisins, oranges, mandarins, elderberries and grapefruit. With the vegetables try and limit the onions, rutabagas, cassava and yams (sweet potatoes). Meats are okay even though they have a high level of arginine they have not been found to stimulate the viral reproduction. Only turkey is the exception and you should try and limit. In case you weren’t sure the grain breads, multigrain breads and oatmeal or porridge are also problematic because of the high arginine levels.
When you look at foods like multigrain or brown bread it’s a better quality of wheat they use and more of the whole grains and so this has the higher arginine content. Probably the best way to look at it is that the cheaper and more white the breads and dough the less arginine it would have. Things like lasagne or pizza for example are still wheat but because they use a cheap form of wheat it doesn’t have the same arginine content and so is a safer option to avoid stimulating the virus. Sour dough and Rye bread are also a better option due to the fermentation process it drops in the arginine content.
There are no foods that will kill off the virus but some can increase the lysine and this will aid in the process. These are Fish, Beef, Eggs, Pork, Cottage Cheese, Milk, Chicken and any other dairy generally is a good option.
This link is really helpful to check on any food you are not sure about: http://acidicbody.com/lysine-arginine-ratio-foods/
The main additional supplements we may suggest are firstly Zinc and then monolaurin, melatonin, selenium and AHCC. The main one though is zinc as is important the person has sufficient levels of zinc present for the Enhanced Amino Formula to produce the T Cells which fight the viruse. These other supplements are an option to have alongside Synergy’s combination if you really want to maximize your overall health and immune system efficiency.
The main supplements or vitamins we suggest avoiding would be Oregano Oil, Black Seed oil, Vitamin C and Garlic. These all contain a high degree of arginine content. Apart from diet, sleep and exercise are the main factors to ensure the best outcome.
Shipping Information
Synergy has partnered with DHL to streamline the delivery process for deliveries worldwide. We are pleased to be able to offer the range of products internationally to practically every country in the world. The delivery time frame does vary for each country. All packages are insured in case of loss and a replacement package can be issues once assessed. General time frames are contained here but allow 1-3 business days for processing of orders due to the high volume of orders. Customs and Taxes may be payable by the receiver, if you are located outside the USA or Australia. Due to limitations on imported goods into Italy and Spain we are unfortunately unable to send to those locations. For orders from India please provide your PAN (Permanent Account Number) and Brazil (CPF) number in the order note, as this is required for Customs.
Australia 2-3 business days
United States 6-9 business days
Europe 8-10 business days
South East and North Asia 8-11 business days
How much does International Shipping cost?
You can get the exact cost for international shipping at the checkout page by entering your shipping address details. Synergy has partnered with DHL to streamline the delivery process for deliveries worldwide. All packages are insured in case of loss and a replacement package can be issues once assessed. Customs and Taxes may be payable by the receiver, if you are located outside the USA or Australia. For orders from India please provide your PAN (Permanent Account Number) in the order note, as this is required for Customs.
How can I track my order?
Once you complete your purchase, generally within 24 to 48 hours (depending on current demands) we provide tracking information along with a tracking number.
We also provide shipping insurance that gives our customers added protection while their order is en-route. With DHL’s secure delivery service and insurance, we ensure guaranteed and safe delivery.
We strive to meet the regulations on dietary supplements for every country. In case of any concern with delivery in your country, we will notify you promptly to resolve the issue.
Refund Policy
If there is an issue with the product please advise us so we can look into your concerns.
We use only the best ingredients and have the highest quality manufacturing standards. In the case that customs do not allow delivery, we will notify you immediately to resolve the issue.
If anything is unclear or you have more questions feel free to contact our customer support team.
Do I require a prescription for this treatment?
As we use natural ingredients and there are no noted side effects, you do not need a prescription. There are no substances contained that would require a medical professional to prescribe.
Are there any side effects with the treatment?
The ingredients have been used in Eastern medicine for hundreds of years and at this level they are completely safe. The combination has also been tested over many years and has shown to have no negative implications and only beneficial health outcomes.
In terms of side effects, people generally report improvements to their energy and mood without any negative effects. Over the first two to three weeks, some people may experience a tingling sensation in parts of the body where high levels of the virus exist. This sensation is attributed to the ingredients working to repair the nervous system. The Herpes Simplex Virus lies within the neural ganglia nerve cells. The Amino Acid Formula and Rhodiola actively supports the immune system to target the foreign virus here, while also repairing the damage done to the nervous system. Astragalus, Rhodiola and the Amino Acid Formula are powerful antigens, they stabilise and normalise hormone levels, whilst also boosting the immune system functions, which enables the elimination of the virus.
If you do have an autoimmune illness such as Multiple Sclerosis, it is advisable not to take Astragalus. The reason for this is that Astragalus stimulates and improves the efficiency of the immune system. So, if a person has an autoimmune disease their immune system attacks the person’s cells.
The combination will not re-activate or stimulate the virus. In the early stages of the treatment, in around 10% – 20% of those people with a higher viral load may experience a response, which can present as red bumps, a mild rash or what appears to be an outbreak. This is not uncommon, as it is actually a good sign that the treatment is detoxifying the virus from the body by causing an influx of dead cells to be expelled. This reaction is called a Jarisch-Herxheimer Reaction; the immune system releases an inflammatory response, causing a rise in symptoms in the area in which the bacteria or virus are being eliminated from. This treatment is not designed to suppress the virus but rather eliminate it and so this cleansing process is a good indicator. This response again only occurs in 10% of those with a higher viral infection and passes within 1 – 2 weeks. If you are taking prescription medication or suffer from any serious health conditions, please contact the support team to discuss if there are any potential interactions.
How long does the treatment take to work?
It is expected that to enable the full potential of a successful outcome that a 4-6 month treatment is best. This is mainly dependent on your health and the degree to which the herpes cells have replicated. There are two distinct forms the herpes virus takes; one being a latent infection where it does not replicate aggressively from the neural ganglia and there are no noticeable symptoms. The other HSV form is a productive or reproductive infection in which it does spread and replicate quite extensively, causing more pronounced and prevalent symptoms.
From the clinical research conducted, for a healthy person in the 18 to 55 age range, we see them move from positive to negative at roughly the 6 month point. With some best case scenarios going from positive to negative in 4-5 months (though this is generally if they had a latent, recent infection and in quite good health).
In the early to middle phases of the treatment, there may also be a spike in the herpes antibody serology. This is attributed to the process in the treatment, which draws the virus out from either the sacral ganglion for genital herpes sufferers or from the trigeminal ganglion for oral herpes sufferers. With the support of the other ingredients in the treatment protocol the immune system is able to fight the virus directly. When it does so the antibody levels can increase and subsequently they can take a few months to drop down. For those with a higher viral load with more frequent and severe symptoms the full 6 months duration is advisable.
Are there any guarantees that this will work for me?
Synergy’s protocol has been developed on the basis of rigorous clinical studies. Our research has shown an over 70% success rate, where those infected test negative for herpes infection, after receiving the treatment protocol. For further reference those people who presented with noted symptoms showed that in 80 – 90% of cases to have ceased all viral symptoms by the end of the treatment.
Synergy Global Science are extremely confident in this product’s ability to effectively eliminate the herpes virus for sufferers that they will make every attempt to support and guide people through the process to a successful outcome.
As with any other medical treatment, there can be no guarantees. For instance, a doctor is not absolutely confident of the efficacy of antibiotics or other treatment regimens. This is because the efficacy of treatment can depend on many other variables including the overall health of the patient, interactions with other medications or compliance with the treatment.
We are committed to doing everything possible to help our customers achieve success with the treatment. Our dedicated customer support team is available to actively support every client to attain the best possible result.
Is this Treatment available anywhere else?
No, we are the first in the world to develop this combination package. The results we have achieved have never been seen before and we’re proud to be able to say we’re the pioneers of the cure for Herpes. The treatment cannot be replicated because we use a proprietary blend Amino Acid Formula in particular that is specialised to treat the virus.
Is this effective for oral herpes as well as genital herpes?
Our initial research revealed that our treatment had a higher success rate on genital herpes as compared to oral herpes. We found that, initially, the success rate was in the 70th percentile for oral herpes, which on subsequent testing on the general population reached a higher figure of 75%.
Our recommendation for HSV 1 and HSV 2 oral strains places the suggested time frame to eliminate the virus at 4 – 6 months. For a latent infection where there are no noted symptoms 4 – 5 months is advised. For a productive or aggressive infection where there are more pronounced and frequent symptoms such as regular cold sores the 6 months time frame is suggested with the option to increase the dose for a period..
How come my Doctor doesn't know about this treatment yet?
The existing antiviral medications produced by pharmaceutical giants offer only temporary relief but are a billion dollar business. The yearly profit from just antiviral medication alone for one of these companies is over 4 billion dollars annually. If people become aware of our highly effective treatment protocol, these companies would stand to lose heavily. This is the reason why these companies have resorted to extreme measures to block and limit the availability and media representation of this product.
Furthermore, the medical association is anti natural medicine and only recognizes conventional western medicines such an antivirals as the standard choice. It would be quite rare to find a Doctor open minded enough to appreciate that natural medicines can work better than pharmaceutical medications. For example Doctors often tell their clients that it is safe to have intercourse and you won’t infect your partner if your taking Valtrex (the main antiviral medication). However, this is completely false, with many clients advising us that this misinformation was the the reason why they became infected initially.
How do I contact customer support?
You can also use the contact form on the customer care page to submit your query.
We do not offer a customer call centre service at this point due to the hundreds of daily inquiries we receive. This is also in line with communication models adopted by EBay, Amazon and many other major companies. A call center service would demand allocation of extensive resources which would escalate the product price to the public.
Our dedicated customer support staff provide excellent service and we are committed to providing a rapid response process.
Can I take this treatment if I am pregnant or breastfeeding?
The treatment can be safely taken before becoming pregnant. Our stringent testing shows that the products do not impact the female reproductive system and are completely safe.
However, if you are pregnant currently, we recommend that you discontinue this treatment. While we use natural ingredients that potentially carry no risks to the baby, there is insufficient evidence currently to support this theory. As not many studies have been done on pregnant and breastfeeding women, we do not recommend taking the treatment in this situation.
Is this treatment safe for children?
The treatment is safe for children above nine years of age. There has not been adequate research conducted on children below the age of 9 years of age. Children may also find it difficult to swallow the capsules. If the capsules are opened and the contents are mixed with water or juice, the taste may not be pleasant.
Currently, not many studies on the safety of plant-based supplements have been conducted in children below nine years.