Synergy are pleased to be able to offer the range of products internationally to practically every country in the world. The delivery time frame does vary for each country. All packages are insured in case of loss and a replacement package can be issues once assessed. General time frames are contained here but allow 1-3 business days for processing of orders due to the high volume of orders.
Australia 2-3 business days
United States 6-9 business days
Europe 8-10 business days
South East and North Asia 8-11 business days
How much does International Shipping cost?
You can get the exact cost for international shipping at the checkout page by entering your shipping address details. The International Express option is the standard express option. The International Courier option is a courier service, in most cases it is 2-3 days faster and more reliable. For countries in Asia and Africa the International Courier option is recommended.
How can I track my order?
Once you complete your purchase, generally within 24 hours (depending on current demands) we provide tracking information along with a tracking number.
We also offer shipping insurance that gives our customers added protection while their order is en-route. With our secure delivery service and insurance, we ensure guaranteed and safe delivery.
We strive to meet the regulations on dietary supplements for every country. In case of any concern with delivery in your country, we will notify you promptly to resolve the issue.
If there is an issue with the product please advise us so we can look into your concerns.
We use only the best ingredients and have the highest quality manufacturing standards. In the case that customs do not allow delivery, we will notify you immediately to resolve the issue.
If anything is unclear or you have more questions feel free to contact our customer support team.
Do I require a prescription for this treatment?
As we use natural ingredients and there are no noted side effects, you do not need a prescription. There are no substances contained that would require a medical professional to prescribe.
Are there any side effects with the treatment?
In Synergy’s studies and with the general population, we have found that people experience greater energy and mood while there have been no negative side effects. There are no noted side effects from the products themselves, the only effects are from the virus being disrupted and eliminated.
In the initial two weeks of the treatment, some people may notice a tingling sensation in areas of the body, which have higher presence of the herpes virus. As the virus tends to hide within the nerve cells from where it spreads to other parts of the body, the tingling sensation is a positive sign indicating the product is repairing the nervous system.
The unique amino acid formula along with Rhodiola strengthens the immune system to fight the herpes virus while repairing any damage to the nervous system. The key ingredients of amino acids, Astragalus and Rhodiola, are potent antigens that not only normalise hormone levels but also increase the efficacy of the immune system overall.
Individuals with severe symptoms or high viral load can experience reactions including mild rash, red bumps or an outbreak in the initial stage of the treatment. The excretory system being the liver and kidneys cannot pass that level of dead viral cells at once. The detoxification process expels huge amounts of dead cells in a process known as Jarisch-Herxheimer Reaction. The immune system responds by causing inflammation on the surface of the skin, in around 30% of cases. As our treatment is directed towards eliminating the virus instead of suppressing it, these reactions are positive signs.
In autoimmune conditions such as Multiple Sclerosis, the immune system attacks the body’s cells instead of protecting them. As Astralagus enhances the immune system, those with auto immune conditions should avoid including Astragalus.
Please contact us if you are on any other prescription medications, have other health conditions or wish to know more about the treatment.
How long does the treatment take to work?
It is expected that to enable the full potential of a successful outcome that a 4-6 month treatment is best. This is mainly dependent on your health and the degree to which the herpes cells have replicated. There are two distinct forms the herpes virus takes; one being a latent infection where it does not replicate aggressively from the neural ganglia and there are no noticeable symptoms. The other HSV form is a productive or reproductive infection in which it does spread and replicate quite extensively, causing more pronounced and prevalent symptoms.
From the clinical research conducted, for a healthy person in the 18 to 55 age range, we see them move from positive to negative at roughly the 6 month point. With some best case scenarios going from positive to negative in 4-5 months (though this is generally if they had a latent, recent infection and in quite good health).
In the early to middle phases of the treatment, there may also be a spike in the herpes antibody serology. This is attributed to the process in the treatment, which draws the virus out from either the sacral ganglion for genital herpes sufferers or from the trigeminal ganglion for oral herpes sufferers. With the support of the other ingredients in the treatment protocol the immune system is able to fight the virus directly. When it does so the antibody levels can increase and subsequently they can take a few months to drop down. For those with a higher viral load with more frequent and severe symptoms the full 6 months duration is advisable.
Are there any guarantees that this will work for me?
Synergy’s protocol has been developed on the basis of rigorous clinical studies. Our research has shown an over 70% success rate, where those infected test negative for herpes infection, after receiving the treatment protocol. For further reference those people who presented with noted symptoms showed that in 80 – 90% of cases to have ceased all viral symptoms by the end of the treatment.
Synergy Global Science are extremely confident in this product’s ability to effectively eliminate the herpes virus for sufferers that they will make every attempt to support and guide people through the process to a successful outcome.
As with any other medical treatment, there can be no guarantees. For instance, a doctor is not absolutely confident of the efficacy of antibiotics or other treatment regimens. This is because the efficacy of treatment can depend on many other variables including the overall health of the patient, interactions with other medications or compliance with the treatment.
We are committed to doing everything possible to help our customers achieve success with the treatment. Our dedicated customer support team is available to actively support every client to attain the best possible result.
Is this Treatment available anywhere else?
No, we are the first in the world to develop this combination package. The results we have achieved have never been seen before and we’re proud to be able to say we’re the pioneers of the cure for Herpes. The treatment cannot be replicated because we use a proprietary blend Amino Acid Formula in particular that is specialised to treat the virus.
Is this effective for oral herpes as well as genital herpes?
Our initial research revealed that our treatment had a higher success rate on genital herpes as compared to oral herpes. We found that, initially, the success rate was in the 70th percentile for oral herpes, which on subsequent testing on the general population reached a higher figure of 75%.
Our recommendation for HSV 1 and HSV 2 oral strains places the suggested time frame to eliminate the virus at 4 – 6 months. For a latent infection where there are no noted symptoms 4 – 5 months is advised. For a productive or aggressive infection where there are more pronounced and frequent symptoms such as regular cold sores the 6 months time frame is suggested with the option to increase the dose for a period..
How come my Doctor doesn't know about this treatment yet?
The existing antiviral medications produced by pharmaceutical giants offer only temporary relief but are a billion dollar business. The yearly profit from just antiviral medication alone for one of these companies is over 4 billion dollars annually. If people become aware of our highly effective treatment protocol, these companies would stand to lose heavily. This is the reason why these companies have resorted to extreme measures to block and limit the availability and media representation of this product.
Furthermore, the medical association is anti natural medicine and only recognizes conventional western medicines such an antivirals as the standard choice. It would be quite rare to find a Doctor open minded enough to appreciate that natural medicines can work better than pharmaceutical medications. For example Doctors often tell their clients that it is safe to have intercourse and you won’t infect your partner if your taking Valtrex (the main antiviral medication). However, this is completely false, with many clients advising us that this misinformation was the the reason why they became infected initially.
How do I contact customer support?
You can also use the contact form on the customer care page to submit your query.
We do not offer a customer call centre service at this point due to the hundreds of daily inquiries we receive. This is also in line with communication models adopted by EBay, Amazon and many other major companies. A call center service would demand allocation of extensive resources which would escalate the product price to the public.
Our dedicated customer support staff provide excellent service and we are committed to providing a rapid response process.
Can I take this treatment if I am pregnant or breastfeeding?
The treatment can be safely taken before becoming pregnant. Our stringent testing shows that the products do not impact the female reproductive system and are completely safe.
However, if you are pregnant currently, we recommend that you discontinue this treatment. While we use natural ingredients that potentially carry no risks to the baby, there is insufficient evidence currently to support this theory. As not many studies have been done on pregnant and breastfeeding women, we do not recommend taking the treatment in this situation.
Is this treatment safe for children?
The treatment is safe for children above nine years of age. There has not been adequate research conducted on children below the age of 9 years of age. Children may also find it difficult to swallow the capsules. If the capsules are opened and the contents are mixed with water or juice, the taste may not be pleasant.
Currently, not many studies on the safety of plant-based supplements have been conducted in children below nine years.