Privacy Policy

Guaranteed Confidentiality

The confidentiality of our customers is a top priority at Synergy. Under no circumstances will any of your personal information be shared, sold or given out to any third party.  We understand the social stigma and complications that are attached with the herpes virus. So we make sure to protect your privacy by ensuring the packaging and bottles make no mention of herpes or the website.  

Secure Storage

We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure once we receive it. For example, we store your personal information on computer systems located in limited access, secured facilities. Synergy employees are trained and kept up-to-date on our security procedures. Synergy takes reasonable and appropriate steps to protect your personal information from unauthorized disclosure or access.

Your Account

If you opted to register with us, you established a password for your account, in which case your online account information will be protected by your password. We suggest that you do not share or disclose your password to anyone. You are responsible for the confidentiality of your account and password and are fully responsible for all activities that occur under your account and password. We suggest creating challenging passwords such as those with alphanumeric combinations.

Third Parties and Cookies

Like most services and retailers, as you visit our websites, we are collecting information about that visit. We collect this information to improve our delivery of information and services to you. In order to collect this information, we utilize technology from third party companies like Google. For example we utilize Google Analytics to aid in website measurement. 

This software provides information about your device (e.g. computer, tablet, smartphone), the type of browser (e.g. Chrome, Safari, Firefox) and operating system (e.g. Windows, Macintosh, Android, iOS). We gather this information to make sure the website is optimized based on the technologies the majority of people are using to access our websites.

Part of this technology utilizes internet “cookies.” Cookies are stored on your hard drive in the form of a text file. Most cookies are “session cookies” meaning that are automatically deleted when you close your browser. Other cookies are called “persistent” because they do not expire. Typically these cookies allow us to provide targeting information about products and pricing. However, you can easily remove them by following the directions in your browsers help file.